Welcome to Igducation! Igducation speicalizes in tuition referral and education-related services to tutor and clients (institute, tuition centre, parents and students). These terms of service (the “Terms”) govern your access to and use of our website and services (the “Services”). By using our Services, you agree to be bound by these Terms.
Responsibilities of Tutors or Students
When using our Services, it is important to ensure that you are of legal age and possess the ability and understanding to agree to these Terms of Use either on your own behalf or on behalf of a minor who will be receiving tutoring services. To ensure accurate and reliable service, please provide complete and up-to-date information during the registration process or when arranging/receiving tutoring. As your information may change, we ask that you promptly update your registration information with Igducation to ensure that it remains accurate, current, secure, and complete.
Subscription Fee
Registration on our website is free of charge for both teachers and parents.
Tutor
1. Registration
You, as a tutor, have to ensure that you provide accurate, honest and complete information about yourself at all times.
Igducation reserves the right to refuse your application. Igducation reserves the right to delete, edit or cancel your account at any time.
You are responsible for all required registrations with the Employees Provident Fund as a self-employed person. This is because, as a tutor, you are providing private tuition service under a contract for service to the client as an independent contractor.
2. Account & Profile
You are responsible for safeguarding the confidentiality of your account and password, and preventing access to the computer when you are logged into Igducation’s website.
You are responsible for all activities, information, and any potential damages or loss under your account or password.
You are not allowed to show or write your contact details in your profile. This may result in the cancellation of your account with us.
By agreeing to our terms and conditions, you are granting us the permission to publish your profile publicly including, but not limited to (1) Profile Picture, (2) Personal Name, (3) Age Range, (4) Gender, (5) Qualification and Results, (6) Tuition Rate, (7) Time and Availability for lessons (8) Tutoring Experience.
3. Qualifications
At the point of registration, you have to be in possession of all the original copies of your qualifications as stated in your profile.
Tutors are required to present the relevant certificates to our Igducation and the client at any time for verification purposes.
4. Payment & Commission
The tuition fee will be determined by the agreed-upon rate between the tutor and the client upon confirming the assignment.
Clients are kindly requested to remit the tuition fees directly to Igducation.
Tutors will incur a monthly commission which is equivalent to 5% of the monthly tuition fee.
After the deduction of commission, Igducation will bank in the remaining 95% tuition fee to the tutors.
The tutor shall receive the monthly tuition fee on or before the 7th of each month, following the completion of all lessons.
In the event of any trial lessons conducted by the tutor, 5% of the agency’s commission will be applicable.
Kindly note that Igducation only accepts payment through online banking.
5. Cancellation of Assignment by Tutor
Once the tuition assignment is confirmed and prior to the commencement of the first lesson, the tutor shall commit to upholding the assignment without causing any direct or indirect cancellations or absences.
Failure to comply will result in the termination of the tutor's account with Igducation.
In the situation where a tutor chooses to terminate an assignment within the first month after the initial lesson, Igducation will retain 5% of the commission for the completed lessons.
The tutor is also expected to provide a minimum of 3 days' advance notice to both the client and the agency before the next scheduled lesson. Failure to adhere to this requirement will incur a penalty fee of RM 100. Until the penalty fee is paid, the remaining portion of the tuition fee that was to be disbursed to the tutor will be withheld.
6. Cancellation of Assignment by Client
Even in the event of a client cancelling the assignment immediately after the first lesson, 5% of the agency's commission will still apply.
In any situation of termination, the client is obligated to pay the full fee for the number of lessons already conducted by the tutor.
Tutors & Clients (Institute, Tuition Centre, Parents and Students).
1. Tuition Venue
The default venue of tuition is the students' place of residence, tuition centre or institute.
Changes to the tuition venue require mutual agreement among the client and tutor.
Tutors are responsible for arranging their own transportation.
2. Tuition Rate
The tuition rate, once agreed upon by the tutor and the client during confirmation, remains fixed for the month. Any adjustment on the tuition rate shall only take effect in the following month and upon agreement by the client.
3. Refund Policy
As a tutor, lessons are conducted first before receiving the tutoring fee from Igducation.
As a client ( institute, tuition centre, parents and students ) tutoring fees are paid before the tutor conducts the lesson. Once the service is delivered, it is non-refundable.
4. Disclaimer
Igducation will not act as an arbitrator or mediator for any conflicts or disagreements that arise between the tutor and the client. We may be able to offer our suggestions and views when requested.
5. Indemnification
We are not liable for the protection or privacy of electronic mail or other information transferred through the Internet or any other network provider that you may utilize.
You agree to bear full and exclusive responsibility arising from such risks and consequences of your usage of the services provided by Igducation.
We may provide links to other Internet sites or resources. As we have no control over such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources and do not endorse and are not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.
You further acknowledge and agree that Igducation shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such sites or resources.
Furthermore, we shall not be responsible for any loss or damage arising from any exchange or transaction conducted privately between the client and the tutor, whether facilitated through our platform or independently.
Confidentiality Information
During the term of this Agreement and after termination or expiration of this Agreement for any reason whatsoever, the receiving party shall hold all confidential information relating to Igducation, its services, products, contracts, business affairs, marketing, and other valuable information in strict confidence. Such information, which is directly or indirectly acquired by you or Igducation, is subject to these Terms. All rights, titles, and interests in the confidential information remain with Igducation and its affiliates.
Suspension and Termination
Igducation reserves the right to suspend and/or terminate any User with or without notice at any time in its sole discretion, for any reason or no reason. You agree that if you are suspended and/or terminated, you will make no further use of the website after termination or during suspension.
Amendments to Terms of Use
Igducation, reserve the right to modify, update or amend this Term of Use at any time by placing the updated Term of use on the website. User signify acceptance of such modifications, updates or amendments by continuing to use the website.
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Welcome to Igducation, where we connect parents with tutors!